PRIVACY POLICY

The First Flight is a digital marketing agency that offers marketing consulting and training services specifically crafted for the tech industry. First-Flight operates https://first-flight.eu/ and therefore acts as a Data Controller of the personal data submitted through the above-mentioned website.

The goal of the Privacy policy is to inform you of our policies regarding the collection, use and disclosure of Personal Information we receive from visitors of the website. By using the website, you agree to the collection and use of information in accordance with this policy according to your privacy rights set below.

We do not knowingly attempt to solicit or receive information from children under 16 years. First-Flight is committed to respecting your privacy.

We treat any personal data provided by you as confidential and will only process information as permitted by the applicable legislation.

Personal Data That We Collect

Visitors of https://first-flight.eu/ could interact with the website in such ways that would require us to gather personally-identifying information which may include but is not limited to their
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:Name
Email
Address
Company Name
Phone Number
Information they provided
Information about their computer (IP, geographical location, browser type and version, operating system)
Other information they submitted through our forms or provided via e-mail

We collect such information only as it is necessary to fulfill the purpose of interaction with The Indigitals website, and to allow The Indigitals to provide its services.

Services with Purposes of Personal Data Use & Legal Base for Processing

The Indigitals collects personal information to provide its services, as well as for the following purposes.

Response to a Question or a Query Made by a Website Visitor on First-Flight Website, Regulation (EU) 2016/679 – GDPR Art. 6, 1 F

If you have contacted us via First-Flight website or otherwise, we may process your name, contact details, and other information you provided in order to answer your questions, organize meetings or conduct any other type of communication.

As a visitor of First-Flight website, you may wish to ask a question, make a certain proposal or ask for information. You will be invited to fill in a contact form containing personal data such as your:

Name
Company
Email
Phone
Personal Information

By completing any of our contact forms with the requested information, you as a visitor authorize First-Flight to use these details to reply to your requests for information, quotes or any other type of request as indicated by the form’s header.

First-Flight is using the data only for the purpose to answer a query made by a visitor or to provide information requested by a visitor.

Business Relations, Based on First-Flight Legitimate Interest, Regulation (EU) 2016/679 – GDPR Art. 6, F

If you are a representative of our current/potential client, vendor, business partner or investor, we may process your full name, contact details, current and previous positions, current and previous companies you represent, activities in relation to the sales process, data on our communication with you, content and results from such communication, data on your position and publicly available professional information to develop and/or maintain business relations and communication with First-Flight, to start a new business initiative with the company you represent, to provide you with the status/details/other information about our services, to organize the approval, processing and signing of contracts, acts, invoices and other contractual documentation, to promote our new services, and to invite you to meetings and events.

Marketing and Public Relations, Based on Your Consent, Regulation (EU) 2016/679 – GDPR Art. 6, 1 A

If you are a First-Flight website visitor, we may, by way of cookies, process your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, log files, interactions with our website and with our online campaigns, data automatically collected about you or your device in accordance with this Privacy Policy, information you provided via website forms, publicly available professional information about you, data sources, notes and remarks to carry out marketing research and to analyze the characteristics of this website visitors, to assess the impact of our marketing communication and to adjust it to the detected tendencies, to plan our future marketing activities, to prepare analytics and profiling for business intelligence, to personalize services and communication for you, and to better target our advertising.

Links to Third Party Websites

First-Flight website may feature links that direct you to other websites or services whose privacy practices may differ from ours. We recommend that you get to know the differences in their privacy policies.

Sub-processors and Processing Out of EUFor providing quality services First-Flight engages Sub-processors, carefully selected according to their capacity for personal data protection and processing in compliance with First-Flight’ obligations under the GDPR. We provide personal data to our Sub-processors to process it for us, only based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. Visitor personal data may be transferred to the providers of the following services:

Email automation software
Email server
Survey software
Analytics software

This website uses Google Analytics. Google Analytics uses “cookies”, which are small text files placed on your computer, to collect standard internet log information and visitor behavior information in an anonymous form. No personally identifiable information is collected about you unless you explicitly submit that information on this website.

The anonymous information generated by Google Analytics cookies about your use of this website is transmitted to Google – not us. This information is processed to compile statistical reports on website activity for this site only. We use these reports to evaluate aggregate visitor usage so that we can optimize the content, and its marketing, to better meet your needs.

Cookies & Tracking

First-Flight's website automatically collects certain information and stores it. This may include Internet Protocol (IP) addresses, geographic location of your computer or device, browser type, operating system and other information about visiting this website, for example, pages viewed. This information is used to improve this website and, thanks to this constant improvement, to better serve its visitors. Your IP address may also be used to diagnose problems with our server, administer this website, analyze trends, track a visitor’s journey on the website, and collect demographic information to help us understand visitor preferences and their needs. This website also uses cookies.

Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.

Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

You may refuse the use of cookies by selecting the appropriate settings on your browser. Please, note that if you do this you may not be able to use the full functionality of this website.

How we use Cookies

Our website uses cookies to improve the quality of the services offered. We use cookies:
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To gather statistics on what materials you reviewed or downloaded.
To collect website usage information, which allows us to measure how well the website meets the needs of its visitors and to make any necessary improvements.

Enabling these cookies is not strictly necessary for the main functions of the website to work, but it will provide you with a better browsing experience.

Data Retention

Personal data can be stored for an unlimited period of time or until the consent is revoked, unless otherwise prescribed by the applicable legal requirements and presuming that it is necessary for the purposes of processing.

Notwithstanding the other provisions of this section, we will retain information and documents (including electronic documents) containing personal data: to the extent that we are required to do so by law, if the information/documents are relevant to any ongoing or prospective legal proceedings, and in order to establish, exercise or defend our legal rights.

Data Protection

First-Flight leverages best practices and modern security patterns to protect its website and email address in order to prevent unauthorized access, disclosure and loss.

While we constantly work to protect your information, no security system is impenetrable or absolutely safe. Due to the continuously evolving nature of the internet we can assume attacks are also constantly evolving, thus we cannot guarantee that data, during transmission over the internet or while being stored in our system, is absolutely safe from unauthorized access or disclosure.

If any personal data leak occurs, we will do everything to eliminate it and to assess the level of risk associated to the leak in accordance to our Personal Data breach policy. If the assessment indicates that the leak may lead to physical, material or non-material damage for you, we will contact you without undue delay unless the law provides otherwise. All our steps will be taken in full cooperation with the competent supervising authority.

Changes to this Privacy Notice

This privacy policy may be updated periodically and without prior notice. When we update our privacy policy, the changes will be announced on our website.

If you disagree with any changes to this privacy policy, you will need to stop using the Services as outlined above. Please, see on top the last updated date.

Contact

If you have any questions about our Privacy Policy or seek some additional information, do not hesitate to contact us at hello@first-flight.eu.